We are leaders in encouraging and inspiring Children to explore Engineering as a career path. We’re looking for individuals who want to make a positive impact on the future careers of young people. 

Our Service Delivery department play a key role here, creating the bridge between our Partners who fund our programmes and the Schools we deliver the programmes to. 

Our Goal, as a not-for-profit Company, is to embed engineering into the fabric of every school, ensuring all children have the opportunity to engage with engineering from a young age. 

 

The Role: 

• Communication with schools via telephone calls and email to register onto our activities and build relationships with the schools for their ongoing engagement 

• Support schools throughout their activity with educational, engineering and curriculum support 

• Where suitable, attend events at our partners sites nationwide, to see our activities in action, further supporting and celebrating our engagement with pupils 

• Problem solving challenges faced by schools to ensure pupils are inspired by engineering 

• Handling inbound calls and emails 

• Ensuring information is accurate and up to date on CRM System 

• Communicate effectively within your team 

• Providing a great level of customer service 

 

What You’ll Get: 

• Salary £27,000 per annum 

• Full-time role at 37.5 hours per week (8:30am – 4:30pm, Mon-Fri) 

• 30 minutes lunch break each day 

• 29 days holiday per year, including bank holidays 

• Increasing holiday allowance 

• Working with some of the world’s largest blue-chip companies as part of their school outreach activities 

• Opportunity to travel nationally with the Company 

• Opportunities to engage with inspirational people and companies 

• Health Cash Plan; including technology & retail savings, access to healthcare and wellbeing services, discounted gym memberships and more! 

• Cycle scheme  

• Life insurance at 3 times your salary 

• Early finish on the last Friday of the month 

• Casual dress 

• Professional development opportunities and progression within a growing organisation 

 

We’re looking for: 

• 1 years’+ experience in a customer-focused role 

• Excellent relationship management skills with the ability to listen and communicate credibly and effectively both verbally and in writing 

• Ability to work to objectives and agreed time-frames 

• Excellent organisational skills with attention to detail to support with the management multiple contracts at the same time 

• Good digital skills with Microsoft 365, Excel and Outlook and experience of using a CRM system 

• Confidence in seeking out new leads and contacting schools for the first time 

 

You do not have to meet 100% of the requirements to apply – we’re looking for individuals who share our passion about the aims and aspirations we have and wanting to make a positive impact on the future careers of young people. 

 

If you want to work for a value led business who change lives through STEM & Engineering engagement, and you think you’re a good fit, then we want to hear from you! 

 

To apply please submit a CV with covering letter.