THE ROLE

We are leaders in encouraging and inspiring Children to explore Engineering as a career path. We’re looking for individuals who want to make a positive impact on the future careers of young people.

Our Service Delivery department play a key role here, creating the bridge between our Partners who fund our programmes and the Schools we deliver the programmes to.

Our Goal, as a not-for-profit Company, is to embed engineering into the fabric of every school, ensuring all children have the opportunity to engage with engineering from a young age.

The Role: 

• Manage contract delivery including partner relationships, working to deliver in full and be pro-active whilst meeting company goals
• Operate as the point of contact for assigned contracts
• Develop and maintain long-term relationships with our external partners
• Work with Service Delivery Co-Ordinators to identify and recruit schools as part of contracts for funding partners, including encouraging Schools’ engagement on multiple fully-funded Primary Engineer Programmes
• Planning and delivering quality in-person events across the UK which excite and inspire the engineers of tomorrow
• Communicate effectively within the Service Delivery team and externally with a range of stakeholders in Education & Industry
• Ensure schools and funding partners receive requested products and services in a timely fashion as part of contract delivery
• Resolve schools and partners requests quickly, escalating where appropriate
• Forecast and track all relevant metrics in line with contracted deliverables and company targets
• Managing multiple partnerships across a large geographic area running concurrently with individual deadlines
• Keep up to date and accurate records of all contracts, ensuring information is shared quickly
• Providing reports back to the business and Partners upon completion of the programme

What You’ll Get: 

• Salary £23,000 to £25,000 dependent upon experience
• Company Medical Health Cash Plan for all employees
• 29 days holiday per year, including bank holidays
• Increasing holiday allowance throughout employment
• Professional development opportunities and progression within a growing organisation
• Working with some of the world’s largest blue-chip companies as part of their school outreach activities
• Opportunity to travel nationally and internationally with the Company
• Opportunities to engage with inspirational people and companies, joining industry site visits and conferences
• On-site free parking
• Casual dress at Burnley HQ Offices

 We’re looking for: 

• At least 2 years’+ experience in a customer-focused role
• Excellent relationship-management skills with the ability to listen and communicate credibly and effectively both verbally and in writing
• Excellent organisational skills managing multiple contracts at the same time
• Experience in Contract Management or Event Planning would be beneficial
• Confidence in communicating with stakeholders from the outset
• Setting and working to effective objectives and timescales
• Good digital skills with Microsoft 365, Excel and Outlook and experience of using a CRM system

You do not have to meet 100% of the requirements to apply – we’re looking for individuals who share our passion about the aims and aspirations we have and wanting to make a positive impact on the future careers of young people.

If you want to work for a value led business who change lives through STEM & Engineering engagement, and you think you’re a good fit, then we want to hear from you!

To apply please submit a CV with covering letter.

Job Types: Full-time, Permanent

Salary: £23,000.00-£25,000.00 per year