Primary Engineer is an award-winning educational company who have developed a STEM by stealth approach to education which enables children and pupils to engage with practical maths and science alongside creative problem solving and literacy. The continued growth and success of Primary Engineer has created an exciting opportunity for an Assistant Account Manager to join our team. We are looking to recruit someone who is ambitious, enthusiastic, highly organised, self-motivated and a natural relationship builder.

Someone who can maintain a positive and calm outlook, can communicate effectively both verbally and in writing, carry out instructions, be able to pay close attention to detail and demonstrate a desire to provide exceptional customer service. Experience within a customer facing role would be preferable but not essential as full training is provided.

You will be responsible for post training customer service direct to teachers and engineers via phone and email. Updating internal CRM systems, spreadsheets etc. ensuring all data entered is correct, generating reports and facilitating achieving realistic targets. You will also support the Account Managers by attending and managing training events in various locations alongside other team members as required.

Skills and Experience

• Events/Services background
• Excellent customer service skills inc. strong telephone skills
• Prioritise tasks and use own initiative
• Impeccable attention to detail
• Proactive self-starter, able to work independently on your own initiative and within a small team
• Enthusiastic and flexible
• Excellent organiser and administrator
• Prepared to travel including overnight stays
• Full clean driving licence
• Proficient in Microsoft Office (Excel, Access, Word & PowerPoint)

Please submit CV with covering letter in application for this role to Sharon.johnson@primaryengineer.com please note applications without a covering letter will not be reviewed.

Closing date 30th August 2019

Interviews will take place the first week in September

Job Type: Full-time

Salary: £18,000.00 /year