THE ROLE

We are leaders in encouraging and inspiring Children to explore Engineering as a career path. 

Our Service Delivery department play a key role within the business, creating the bridge between our Partners who fund our programmes and the Schools we deliver the programmes to. 

Our Goal, as a not-for-profit Company, is to embed engineering into the fabric of every school, ensuring all children have the opportunity to engage with engineering from a young age. 

The Role: 

• Includes elements of telesales by contacting schools via telephone calls and email communication to soft sell our funded programmes and recruit schools into taking part 
• Build relationships with the schools for ongoing engagement 
• Support schools throughout their programme 
• Problem solving challenges faced by schools to ensure pupils are inspired by engineering 
• Handling inbound calls and emails  
• Ensuring information is accurate and up to date on CRM System 
• Communicate effectively within your team 
• Providing a great level of service 

What You’ll Get: 

• Salary £21,000 to £23,000 dependent upon experience 
• Full-time role at 37.5 hours per week (8:30am – 4:30pm, Mon-Fri) 
• 30 minutes lunch break each day  
• 29 days holiday per year, including bank holidays 
• Increasing holiday allowance 
• On-site free parking 
• Casual dress  
• Professional development opportunities and progression within a growing organisation 
• Working with some of the world’s largest blue-chip companies as part of their school outreach activities 
• Opportunity to travel nationally with the Company 
• Opportunities to engage with inspirational people and companies  

 We’re looking for: 

• 1 years’+ experience in telesales or in a customer-focused role 
• Excellent relationship management skills with the ability to listen and communicate credibly and effectively both verbally and in writing 
• Ability to work to objectives and agreed time-frames 
• Excellent organisational skills with attention to detail to support with the management multiple contracts at the same time 
• Good digital skills with Microsoft 365, Excel and Outlook and experience of using a CRM system 
• Confidence in seeking out new leads and contacting schools for the first time