Join the team
Join the team
Would you like to become part of the Primary Engineer team? We are looking to grow our team with people who share our energy, passion and enthusiasm for inspiring and empowering young people.
Customer Service Co-ordinator
We are leaders in encouraging and inspiring Children to explore Engineering as a career path. We’re looking for individuals who want to make a positive impact on the future careers of young people.
Our Service Delivery department play a key role here, creating the bridge between our Partners who fund our programmes and the Schools we deliver the programmes to.
Our Goal, as a not-for-profit Company, is to embed engineering into the fabric of every school, ensuring all children have the opportunity to engage with engineering from a young age.
The Role:
- Communication with schools via telephone calls and email to register onto our activities and build relationships with the schools for their ongoing engagement
- Support schools throughout their activity with educational, engineering and curriculum support
- Where suitable, attend events at our partners sites nationwide, to see our activities in action, further supporting and celebrating our engagement with pupils
- Problem solving challenges faced by schools to ensure pupils are inspired by engineering
- Handling inbound calls and emails
- Ensuring information is accurate and up to date on CRM System
- Communicate effectively within your team
- Providing a great level of customer service
What You’ll Get:
- Salary £27,000 per annum
- Full-time role at 37.5 hours per week (8:30am – 4:30pm, Mon-Fri)
- 30 minutes lunch break each day
- 29 days holiday per year, including bank holidays
- Increasing holiday allowance
- Working with some of the world’s largest blue-chip companies as part of their school outreach activities
- Opportunity to travel nationally with the Company
- Opportunities to engage with inspirational people and companies
- Health Cash Plan; including technology & retail savings, access to healthcare and wellbeing services, discounted gym memberships and more!
- Cycle scheme
- Life insurance at 3 times your salary
- Early finish on the last Friday of the month
- Casual dress
- Professional development opportunities and progression within a growing organisation
We’re looking for:
- 1 years’+ experience in a customer-focused role
- Excellent relationship management skills with the ability to listen and communicate credibly and effectively both verbally and in writing
- Ability to work to objectives and agreed time-frames
- Excellent organisational skills with attention to detail to support with the management multiple contracts at the same time
- Good digital skills with Microsoft 365, Excel and Outlook and experience of using a CRM system
- Confidence in seeking out new leads and contacting schools for the first time
You do not have to meet 100% of the requirements to apply – we’re looking for individuals who share our passion about the aims and aspirations we have and wanting to make a positive impact on the future careers of young people.
If you want to work for a value led business who change lives through STEM & Engineering engagement, and you think you’re a good fit, then we want to hear from you!
To apply please submit a CV with covering letter.
Regional Head of Partnerships
Reports to: Head of Business Development & Partnerships Location: Remote (with regional and occasional national travel) Salary: £40,000 Contract: Full-time, Permanent
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Purpose of the Role
The Regional Head of Partnerships is the ambassador for Primary Engineer within their region, representing the organisation across industry, government, and education networks. The role combines partnership development, stakeholder engagement, and public advocacy to secure long-term, multi-year funding that enables Primary Engineer, to reach more schools and communities.
We’re seeking an outstanding individual to join the team to cover the ‘South East’ region, which includes London, southeast and eastern England. This is a remote-first role with regional, and occasional national travel, best suited to someone based within the area.
Key Responsibilities
Partnership Growth & Income Generation
· Develop and manage a portfolio of funding partners to achieve target annual income.
· Secure multi-year partnerships with regional and organisations.
· Identify and pursue funding opportunities through events, referrals, and networking and outreach.
· Develop a robust regional pipeline and maintain accurate CRM tracking.
Relationship Stewardship
· Build enduring partnerships that align mutual objectives and demonstrate impact.
· Act as the internal advocate for partners, ensuring their priorities are understood across Primary Engineer’s teams.
· Deliver exceptional stewardship and partner satisfaction leading to high renewal rates.
Representation & Advocacy
· Represent Primary Engineer as a credible and passionate ambassador across public forums, panels, and conferences.
· Host and speak at regional celebration events, awards, and exhibitions.
· Advocate for early-years engineering engagement and communicate its social and economic value to industry audiences.
· Occasionally participate in school or community events to connect partners with the impact of their support.
Bid & Grant Development
· Research, prepare, and submit regional bids and funding proposals.
· Collaborate with national and impact teams to evidence outcomes and produce compelling narratives.
Collaboration & Reporting
· Work closely with national colleagues in partnerships, communications, and delivery to ensure joined-up strategy and messaging.
· Maintain accurate records, forecasts, and reports for regional activity.
· Share partner insights and success stories to support marketing, PR, and impact reporting.
Performance Indicators
· Annual income secured.
· New partner conversion rate.
· Existing partner retention rate.
· Pipeline coverage.
· Event attendance and speaking engagements.
· Partner satisfaction and qualitative feedback.
Skills & Attributes
· Relationship builder with outstanding interpersonal and communication skills.
· Confident public speaker and brand ambassador.
· Empathetic listener and storyteller who can connect engineering education to business purpose.
· Persistent, patient, and strategic in developing long-term partnerships.
· Comfortable engaging everyone from CEOs to apprentices and pupils.
· Naturally curious about technology, innovation, and how engineering changes the world.
· Strong organisational skills with attention to detail.
· Collaborative, self-motivated, and adaptable.
Experience
Essential:
· Proven success in partnership development, fundraising, or membership sales.
· Experience managing corporate or institutional accounts.
· Skilled networker comfortable in varied professional settings.
· Confident presenting to senior stakeholders.
Desirable:
· Experience in STEM, education, or not-for-profit sectors.
· Knowledge of CSR, ESG, social value or skills pipeline initiatives.
· Experience in bid or grant writing.
· A strong regional industrial network.
Working Pattern & Travel
· 37.5 hours per week (08:30–16:30 with 30-minute lunch break).
· Home-based with regional travel (~25–30% of time) and occasional overnight stays.
· Attendance at regional and national events.
· Regular online collaboration with national team colleagues.
Package & Benefits
· Salary: £40,000.
· Pension, life insurance, and health cash plan.
· 29 days annual leave (including bank holidays) plus one additional day per year of service (up to 5 years).
· Flexible, supportive working culture with strong purpose and social impact.
You do not have to meet 100% of the requirements to apply
We’re looking for individuals who share our passion about the aims and aspirations we have and wanting to make a positive impact on the future careers of young people.
If you want to work for a value led business who change lives through STEM & Engineering engagement, and you think you’re a good fit, then we want to hear from you!
To apply please submit a CV with covering letter to recruitment@primaryengineer.com