We are leaders in encouraging and inspiring Children to explore Engineering as a career path. We’re looking for individuals who want to make a positive impact on the future careers of young people.

Our Service Delivery department play a key role here, creating the bridge between our Partners who fund our programmes and the Schools we deliver the programmes to.

Our Goal, as a not-for-profit Company, is to embed engineering into the fabric of every school, ensuring all children have the opportunity to engage with engineering from a young age.

 

The Role:

· Communication with schools via telephone calls and email to register onto our activities and build relationships with the schools for their ongoing engagement

· Support schools throughout their activity with educational, engineering and curriculum support

· Where suitable, attend events at our partners sites nationwide, to see our activities in action, further supporting and celebrating our engagement with pupils

· Problem solving challenges faced by schools to ensure pupils are inspired by engineering

· Handling inbound calls and emails

· Ensuring information is accurate and up to date on CRM System

· Communicate effectively within your team

· Providing a great level of customer service

 

What You’ll Get:

· Salary £25,000 per annum

· Full-time role at 37.5 hours per week (8:30am – 4:30pm, Mon-Fri)

· 30 minutes lunch break each day

· 29 days holiday per year, including bank holidays

· Increasing holiday allowance

· Working with some of the world’s largest blue-chip companies as part of their school outreach activities

· Opportunity to travel nationally with the Company

· Opportunities to engage with inspirational people and companies

· Health Cash Plan; including technology & retail savings, access to healthcare and wellbeing services, discounted gym memberships and more!

· Cycle scheme

· Life insurance at 3 times your salary

· Early finish on the last Friday of the month

· Casual dress

· Professional development opportunities and progression within a growing organisation

 

We’re looking for:

· 1 years’+ experience in a customer-focused role

· Excellent relationship management skills with the ability to listen and communicate credibly and effectively both verbally and in writing

· Ability to work to objectives and agreed time-frames

· Excellent organisational skills with attention to detail to support with the management multiple contracts at the same time

· Good digital skills with Microsoft 365, Excel and Outlook and experience of using a CRM system

· Confidence in seeking out new leads and contacting schools for the first time

 

You do not have to meet 100% of the requirements to apply – we’re looking for individuals who share our passion about the aims and aspirations we have and wanting to make a positive impact on the future careers of young people.

 

If you want to work for a value led business who change lives through STEM & Engineering engagement, and you think you’re a good fit, then we want to hear from you!

 

To apply please submit a CV with covering letter.

We are leaders in encouraging and inspiring Children to become Engineers and promoting Engineering as a career path. We’re looking for individuals who want to make a positive impact on the future careers of young people.

Our Service Delivery department play a key role within the business, creating the bridge between our Partners who fund our programmes and the Schools we work with.

Our Goal as a not-for-profit Company is to embed engineering into the fabric of every school, ensuring all children have the opportunity to engage with engineering from a young age.

 

The Role:

· Manage contract delivery including partner relationships, working to deliver in full and be pro-active whilst meeting company goals

· Operate as the point of contact for assigned contracts

· Develop and maintain long-term relationships with our external partners

· Work with Service Delivery Co-Ordinators to identify and recruit schools as part of contracts for funding partners, including encouraging Schools’ engagement on multiple fully-funded Primary Engineer Programmes

· Planning and delivering quality in-person events across the UK which excite and inspire the engineers of tomorrow

· Communicate effectively within the Service Delivery team and externally with a range of stakeholders in Education & Industry

· Ensure schools and funding partners receive requested products and services in a timely fashion as part of contract delivery

· Resolve schools and partners requests quickly, escalating where appropriate

· Forecast and track all relevant metrics in line with contracted deliverables and company targets

· Managing multiple partnerships across a large geographic area running concurrently with individual deadlines

· Keep up to date and accurate records of all contracts, ensuring information is shared quickly

· Providing reports back to the business and Partners upon completion of the programme

 

What You’ll Get:

· Salary £30,000 per annum

· Full-time role at 37.5 hours per week (8:30am – 4:30pm, Mon-Fri)

· 30 minutes lunch break each day

· 29 days holiday per year, including bank holidays

· Increasing holiday allowance

· Working with some of the world’s largest blue-chip companies as part of their school outreach activities

· Opportunity to travel nationally with the Company

· Opportunities to engage with inspirational people and companies

· Health Cash Plan; including technology & retail savings, access to healthcare and wellbeing services, discounted gym memberships and more!

· Cycle scheme

· Life insurance at 3 times your salary

· Early finish on the last Friday of the month

· Casual dress

· Professional development opportunities and progression within a growing organisation

 

We’re looking for:

· At least 2 years’+ experience in a customer-focused role

· Excellent relationship-management skills with the ability to listen and communicate credibly and effectively both verbally and in writing

· Excellent organisational skills managing multiple contracts at the same time

· Experience in Contract Management or Event Planning would be beneficial

· Confidence in communicating with stakeholders from the outset

· Setting and working to effective objectives and timescales

· Good digital skills with Microsoft 365, Excel and Outlook and experience of using a CRM system

 

You do not have to meet 100% of the requirements to apply – we’re looking for individuals who share our passion about the aims and aspirations we have and wanting to make a positive impact on the future careers of young people.

 

If you want to work for a value led business who change lives through STEM & Engineering engagement, and you think you’re a good fit, then we want to hear from you!

 

To apply please submit a CV with covering letter.